My roommate is moving to another city and has tried to set up a profile. He has been waiting over 2 weeks to be able to log in. He gets the “still being vetted” message when logging in. He got the confirmation link in an email and still not able to log in. He gets emails showing who is viewing his profile, upgrade options etc.. We have both tried to contact “the team” and I even “submitted a ticket” for assistance. Not a single response and no assistance or support has been provided.